Testimonials

 
 
 
 
 
 
 
 
 
 
 

 

 

TESTIMONIALS

Rather than pat myself on the back, allow me to include some comments from a few of my clients:

Choosing Ross as our mortgage broker was the best decision we could have made during our home buying journey. Ross was by far the most knowledgeable and transparent of the brokers we spoke with, and it was obvious from the get-go that he would work hard to make sure that we ended up with the best loan for our situation with the lowest rates. At every step in the process Ross provided ample advice and guidance, and we knew we could trust him to keep our best interest in mind.
When we first started the process, we were a little unsure of how to tackle the finance side of things as I was a graduate student and had not yet started my post-grad job. Our circumstance was certainly unique. Ross was able to research specific programs that would accommodate our situation, and he spoke with some professionals in his network to ensure that we approached the process in a way that would yield success. He also coached me through the documentation gathering process, which, as anyone who has ever purchased a home knows, is daunting to say the least. At the end of the day, my family was able to move into our dream home before I even started my job Ė I know this would not have been possible without the hard work of Ross Altman! I would highly recommend his services to anyone.                                                  - Jon and Kristi Christensen

I canít thank Ross Altman enough for all his help walking me through the mortgage process and all his follow up communications after I closed. This is my first home purchase and frankly, I was terrified of the mortgage application and approval process. From my initial call to Ross, he explained everything that was needed from me, talked me through the process, answered all my questions, and even provided insight as to some of the misbelieves I had about mortgages and mortgage rates. The whole process was so simple! When I finally found the house I loved, he and Kimberlie Hodgson worked with me to get my pre-approval letter issued within a day, and once my offer was accepted by the owner, Ross and Kimberlie worked their magic to get my mortgage loan approved and in place within the 30 days of my offer. I am the proud owner of a lovely home, thanks to Ross and Kimberlie! I am so grateful for Ross' expertise and personal, friendly demeanor. This has been a truly wonderful experience for me!! I would highly recommend Ross and his team to anyone who is looking for a great mortgage broker!      - Michelle Blair

At a busy time for us as we relocated back to Houston, Ross made the mortgage process truly as easy as possible. Coming back from a foreign assignment, we had some unique challenges and Ross was able to accommodate our situation. He gave us a clear idea up front of what information we needed to provide and also gave us good education on the mortgage options available. Ross and his staff guided us through the process with no hassles or surprises.

Thanks again Ross.                        - J Brekke

Ross,
I canít tell you how appreciative I am of you and Gary for everything you did for me. This whole home buying process was far less scary and difficult than i had imagined it was going to be thanks to you both. As I have told Gary on many occasions, they way you both made this process so easy, I donít know why I was so terrified and waited so long to buy a home. This is my dream home and you and Gary made this possible for me. Itís absolutely beautiful.
Right now Iím still a little overwhelmed with moving - since the day I closed and moved in, Iíve had delivery people or work people here every day - I think I need to go back to work to get some rest!!  I will call you if I have any questions once I get all my paperwork organized within the next week. You will definitely be the person I recommend to anyone looking for a mortgage!! Thank you so much for making all of this possible and so easy for me. I cannot express how truly grateful I am.
All the bestÖ.                 - M Blair    
 

Ross Altman helped me obtain financing for the purchase of my new home.  The complete transaction went extremely smoothly thanks to Ross’s professionalism.  Not only was Ross very knowledgeable but his personal concern in the way he followed up on my account was very helpful and greatly appreciated.  It was a pleasure working with Ross and I highly recommend his work.                                      --L. Bosshamer

I wanted to drop you a note to tell you that I really appreciated all of the work you did over the past year. You really made the process of “financing” very painless and easy. The last thing I have time to worry about was the financing and your constant attention to detail kept everything on track.                                         --D. Persha

In shopping for lenders, I called about nine institutions for comparison on fees and rates.  I had your good faith estimate within an hour. It took the others over several days and you were within the top two I have narrowed down. Though I was shopping mainly for price and I knew I was going to sacrifice service, I was totally blown away. I could not believe the incredible service you had performed.  I had told you that I will be difficult but if you impress me, I will make it worth your while. I will be sending you another referral as soon as he arrives next week. If I am not mistaken that should be the fourth referral I sent you this quarter.                                                                               --T. Greene

As a Realtor®, I work hard to find customers just the right home and negotiate and finalize the contract.  I want to know that the loan officer involved works just as hard as I do  to see the transaction through to a successful closing. I can say, with no hesitation, that I confidently refer customers to you when asked because I know that you work just as hard as I do. I can always rely on a quick response to my calls, status updates (without having to call you), and very quick approvals.  The fact that you also attend closings in case there should be any questions is an added plus.                              --J. Escobar

Ross, your prompt attention to my relocation from the Netherlands to Houston within three weeks with no US credit history still has me praising you. I was told by another mortgage company that I was going to have to take a high-risk loan, which was 3% higher in rate,  My wife and I would like to thank you again for all your hard work in saving me a lot of money in such a short time.                                             --J. VanderMeer

 

 

 

                                                       

 

 

 

 

2500 West Loop South | Suite 250 |Houston | Texas | 77027

O: (713)623-5174 | F: (713)355-9999 | C: (713)530-6452

E: raltman@securemortgagecompany.com | NMLS-70160  MLO- 225931

 

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