Consumer Complaint/Recovery Fund Notice
 

§80.200(b)
"CONSUMERS WISHING TO FILE A COMPLAINT AGAINST A COMPANY OR A RESIDENTIAL MORTGAGE LOAN ORIGINATOR SHOULD COMPLETE AND SEND A COMPLAINT FORM TO THE TEXAS DEPARTMENT OF SAVINGS AND MORTGAGE LENDING, 2601 NORTH LAMAR, SUITE 201, AUSTIN, TEXAS 78705. COMPLAINT FORMS AND INSTRUCTIONS MAY BE OBTAINED FROM THE DEPARTMENT’S WEBSITE AT WWW.SML.TEXAS.GOV. A TOLL-FREE CONSUMER HOTLINE IS AVAILABLE AT 1-877-276-5550.

THE DEPARTMENT MAINTAINS A RECOVERY FUND TO MAKE PAYMENTS OF CERTAIN ACTUAL OUT OF POCKET DAMAGES SUSTAINED BY BORROWERS CAUSED BY ACTS OF LICENSED RESIDENTIAL MORTGAGE LOAN ORIGINATORS. A WRITTEN APPLICATION FOR REIMBURSEMENT FROM THE RECOVERY FUND MUST BE FILED WITH AND INVESTIGATED BY THE DEPARTMENT PRIOR TO THE PAYMENT OF A CLAIM. FOR MORE INFORMATION ABOUT THE RECOVERY FUND, PLEASE CONSULT THE DEPARTMENT’S WEBSITE AT WWW.SML.TEXAS.GOV."

UMERS WISH FILE A

Privacy Policy Notice

This notice is provided to you pursuant to the Privacy of Consumer Financial Information Act and the Federal Trade Commission's implementing regulation there-under, 16 CFR Part 313.
Secure Mortgage Company may collect non-public personal information about loan applicants from the following sources...

Employer(s), landlord(s), creditor(s), deposit institutions and other possible third parties.
Applications or other forms that may have been filled out.
Records of other transactions or dealings that our company, an affiliate or others may presently be engaged in or have engaged in previously.
A report or reports requested from one or more consumer-reporting agencies.

Secure Mortgage Company does not disclose any non-public personal information about customers or former customers to any non-affiliated third parties except as permitted by law.

Secure Mortgage Company restricts access to non-public personal information about customers to those employees and affiliates who need to know the information in order to provide the requested services. Secure Mortgage Company maintains physical, electronic, and procedural safeguards that comply with federal regulations to guard non-public personal information.

 

 

 

                                                       

 

 

 

 

2500 West Loop South | Suite 250 |Houston | Texas | 77027

O: (713)623-5174 | F: (713)355-9999 | C: (713)530-6452

E: raltman@securemortgagecompany.com | NMLS-70160  RMLO- 225931

 

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